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How to Book An Appointment

To book an appointment you can either send a message through my website or call/send a text message to 647-780-1663 or email to yinyangwellness.ca@gmail.com. I may be unable to answer or reply to your text messages while in a treatment session please leave a brief message and I will contact you as soon as I can.

Do I need a doctor’s note to book an appointment?

In general, it is not required to have a doctor’s note to receive a massage therapy treatment. However, some insurance companies may require a doctor’s note before direct billing. Please check with your insurance if you need one. A doctor’s note is only valid for a year.

How does massage therapy home service work?

Massage Therapist Preparation: Will arrive approximately 15 minutes before the start time to set up the equipment. Will bring a professional massage table with a table warmer, freshly laundered linens, towels, blanket and premium massage oil or lotion. I can accommodate you if you want me to use your bed linens, towels, blanket. Ensure the equipment is cleaned and disinfected before and after each treatment. At the end of your session, discard all used linens, towels, and blankets in a sealed plastic bag. Client Preparation: Please keep your pet and children away from the treatment area and keep the floor area clutter free to be able to move around during your MT session. Remove all jewelry and store it in a safe place to be able to massage the body area thoroughly.

what is your e-gift certificate terms and conditions?

-No physical card will be issued instead a gift certificate emailed to the recipient.
-Purchasing e-gift certficate can be completed by calling or send text message to Maria Elena at 647-780-1663.
-You can purchase an e-gift certificate for any amount and send it to multiple recipients.
-All e-gift certificate value amounts do not expire.
-The e-gift certificate can not be redeemed for cash or a refund of payment.
-Gift Certificates may also be purchased in person, over the phone by calling or by text message, acceptable payment can be done by cash, cheque or interact e-transfer to yinyangwellness.ca@gmail.com.
-The e-gift certificate may cover all or a portion of the massage therapy treatment and the recipient will be paying for the remaining outstanding balance. This can be used with any massage therapy treatment.
-To book an appointment call or send a text message to 647-780-1663. A confirmation of the appointment will be sent to the recipient’s email. Please refer to the 24-hour cancellation policy for more details about MT home service.

what to expect at your MT treatment session?

Before your MT session, you will fill up the Massage Therapy Intake form and Consent and Authorization for Electronic Claim Submission and Assignment of Benefits form for direct billing. We will update your file once a year or if there are any changes in your overall health condition. Additional assessment and treatment consent forms will be discussed with you prior to your session as necessary. All information is kept completely confidential. I will perform an assessment and create a treatment plan that is safe and appropriate for you. I will incorporate a combination of techniques and modalities such as myofascial release, trigger point therapy, Swedish or deep tissue therapy, Joint Mobilization, PNF Stretching and incorporating various therapeutic modalities like medical acupuncture, hot stone therapy, reflexology, and cupping therapy. Will recommend some remedial exercises as part of your treatment and home care.

Do I need to provide a parking space?

Yes, for easy access please provide detailed instructions on how to get to a free visitor parking area around your location. For the parking area, a copy of the parking fee ticket will be sent to you through text message. Please note, that if no parking space is available in your area, No appointment will be accepted.

Do you accept Insurance direct billing?

Yes, your extended health benefit may cover all or a portion of the cost of your massage therapy service and you just need to pay the remaining balance not covered by your insurance provider. Please Keep in mind some insurance companies may require a doctor’s note. Check your insurance coverage before booking an appointment. If direct billing does not work, full payment of the service is your responsibility to pay.

How do I make payment?

You can settle your massage therapy treatment after session with cash, a cheque or an interact etransfer or Visa, Master Card and Debit card. For chair massage the lead person can make payment through e-transfer and receive a consolidated e-receipt for the transaction or each recipient has the option to pay individually after a massage session.

What is Your Cancellation Policy?

Your appointment is reserved just for you. Please provide at least 24 hours if you are unable to keep your appointment to accommodate other clients on the waiting list. Should you cancel or reschedule your appointment with less than 24 hours notice for any reason, is subject to a fee equal to the total cost of the treatment. In order to reschedule future appointment, it is necessary to settle outstanding balance by cash, cheque or interact etransfer.

What Cities and areas do you serve?

The current service area is the City of Toronto (East York, Etobicoke, North York, Scarborough).
Outside 20KM at least two people are required to book an appointment.
Within 20km of the postal code, M3A 2Y1 is at no extra charge.
Travel distance, traffic, time of the day, and weather are taken into consideration.
Outside Toronto, the service fees are based on your home location.
21 – 35 KM away – $35.00
36 – 45KM away – $50.00
46 – 60 KM away – $65.00
Please ask for an estimate when booking an appointment by providing your complete home address.

how to book corporate or group event chair massage??

To book for corporate or group event chair massage call or send a text message to 647-780-1663 or email yinyangwellness.ca@gmail.com with the following information.

-Contact or lead person name and contact number.
-Company Name and address or home address
-Preferred date and time
-Names of employees or person receiving the massage